Marketing & Events Apprentice Weybridge

About our client

​Our client offers sustainable home solutions, including heat pumps, air conditioners, air purifiers, and ventilation systems, to enhance comfort and energy efficiency. Their products provide heating, cooling, and clean air for various residential needs.

Job overview

You will be supporting the marketing, sales and customer engagement strategy by executing a range of hospitality, events and multi-channel marketing activities in order to promote our client’s products and services, as well as providing administration support for the business’ customer loyalty programmes.

Your accountabilities

• Providing administration support for the Partner Loyalty Programmes – administrating membership levels; processing Business Development Fund claims for SHN and D1 programmes and tracking spend
• Coordinating factory visits and regional hospitality events, securing venues and organising travel; using booking tools and event software to support guest registration process; preparing invites and post-event surveys for delegates and guests. NB travel within Europe may be required
• Coordinating the UK entities attendance at European seminars throughout the year, liaising with European colleagues to confirm UK delegate allocation and with sales teams to coordinate invitations and travel for customers attending events
• Supporting customer events and conferences, coordinating branding and communications programmes, pre and post event, as well as attending events where necessary to manage all aspects of logistics, branding, event delivery, supplier liaison, guest attendance, customer care and feedback
• Supporting exhibitions, including stand set up, logistics, merchandise ordering, lead management and liaison with colleagues and external suppliers to ensure successful events
• Supporting internal staff events, including conferences and roadshows. NB travel within the UK may be required
• Coordinating the organisations attendance at Industry Awards, booking tables, coordinating guests lists and organising travel/accommodation as required
• Performing general administration tasks and housekeeping across the wider Marketing and Communications team
• Tracking spend on the marketing credit card
• Monitoring email inboxes and forwarding emails to the relevant team members or departments to action

Key responsibilities

• Supporting individual marketing projects to achieve the best ROI and customer experience
• Liaising with relevant internal stakeholders and external customers and influencers
• Contributing to the development and implementation of the UK’s marketing calendar
• Ensure that all projects uphold the brand values, core messages and strategic aims of the business.
• Controlling spend according to budget set per internal order, maintaining project plans to ensure financial records are accurate, and executing financial processes associated with projects e.g. raising purchase orders, maintaining credit card records, setting up vendors
• Delivering and promoting customer service excellence throughout the organisation
• Ensuring all personal data processed in marketing software is maintained according to GDPR legislation
• Ensuring the organisation’s corporate philosophy and values are adhered to in all HR policies and procedures

Technologies you will work with

• Microsoft 365
• Dotdigital email software
• Adobe Creative Suite
• SAP
• And, a number of event booking and management platforms

The ideal candidate

• Achieved C/4 and above in English and maths GCSEs
• Educated to A-level or higher in synergistic subjects
• Ability to work well with other people, inside and outside the organisation
• Ability to work independently in a busy office environment
• Ability to complete specific projects within the deadline set
• Punctuality & reliability
• Good financial planning/budgeting skills.
• Demonstrate an enthusiasm for customer service
• Excellent communication skills, both verbal and written.
• A strong eye for detail
• Aptitude for working with digital software to achieve goals
• An interest in marketing, media and communications
• Experience of organising travel & events

The Apprenticeship

This role will be part of a level three Multi-Channel Marketer apprenticeship provided by The Marketing Trainer. The apprenticeship covers a wide range of topics over its 15-month duration, including:

• Campaign management;
• Content creation;
• Social Media marketing;
• Digital and traditional communications;
• Brand management;
• Communication skills;
• Project Management;
• And much, much more.

All training and support will be conducted remotely via small group training cohorts and one-to-one coaching sessions that ensure you receive individualised support along the entirety of the apprenticeship.

In addition to this, the successful candidate will be enrolled on a full CIM Foundation Certificate at no extra cost to you. This means that once you’re finished on the apprenticeship you’ll be awarded two distinct qualifications as opposed to one.