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New to marketing? Here’s what you really need to know

Thinking about a career in marketing? This guide outlines the key concepts, skills, and free resources you need to get started — helping you understand what marketing really involves before you dive in.

If you’re thinking about a career in marketing, or simply want to understand the basics before diving in, it’s easy to feel overwhelmed. From branding and content to analytics and automation, marketing covers a lot of ground — and it’s constantly evolving.

This guide breaks down the core concepts you need to understand to start building your knowledge — and points you towards useful (and free) resources to get you going.

Marketing is more than just promotion

One of the most common misconceptions is that marketing is simply advertising or managing social media accounts. In reality, marketing is the process of identifying customer needs and creating value to satisfy them — and that involves a lot more than just promotion.

You’ll need to understand:

  • Market research
  • Target audience segmentation
  • Brand positioning
  • Pricing strategies
  • Customer journey mapping
  • Analytics and optimisation

👉 Learn more: Chartered Institute of Marketing – What is Marketing?

Understanding your customer is essential

Good marketers are obsessed with the customer. That means learning how to:

  • Build buyer personas
  • Map customer journeys
  • Conduct surveys and interviews
  • Analyse data from tools like Google Analytics or CRM platforms

👉 Free course: Google Digital Garage – Understand Your Customers

Know the funnel

Most marketing activities align to a funnel model, guiding customers from awareness through to conversion and loyalty. Different tactics work at each stage, from blog content to paid ads and follow-up email campaigns.

👉 Great read: HubSpot – What is the Marketing Funnel?

Multi-channel strategies are the norm

Don’t focus on just one platform. Marketers today work across a mix of:

  • Search engines (SEO and paid)
  • Social media
  • Email
  • Websites
  • Events
  • Even offline channels like print or radio

Each channel serves a different purpose — and a solid marketing plan knows how to use them in sync.

Content isn’t just ‘posting’

Content is a tool to solve problems, build trust, and drive action. Whether you’re writing blog posts, filming TikToks, or designing a landing page — your content needs to be rooted in strategy.

👉 Learn the basics: Content Marketing Institute – Getting Started Guide

Data and measurement matter

Modern marketers are expected to measure what’s working. You’ll come across metrics like:

  • Click-through rate (CTR)
  • Conversion rate
  • Customer lifetime value (CLV)
  • Return on ad spend (ROAS)

You don’t need to be a data analyst, but you do need to know how to interpret results and improve performance over time.

👉 Free course: Google Analytics Academy

Creativity isn’t everything

Yes, creativity is a huge part of marketing — but so is research, planning, testing, and adapting. The best marketers can blend creative ideas with strategic thinking and data-driven decisions.

Don’t forget the rules

Marketing involves handling data, contacting customers, and making claims about products — all of which are regulated. In the UK, you’ll need to understand:

  • GDPR and data privacy
  • Advertising Standards Authority (ASA) guidelines
  • Consent rules for email marketing

👉 Read up: ICO – Guide to Direct Marketing

Learn, test, repeat

If you’re serious about building marketing skills, start exploring the resources above, experiment with personal projects (like running your own blog or small campaign), and follow respected industry publications like Marketing Week or Smart Insights.

Marketing is one of those fields where you learn by doing. Stay curious, and you’ll be amazed how quickly you start thinking like a marketer.

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